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Summary
Summary
As the global tourism industry continues to expand and to become more complex, it is vital that those in the industry identify trends early and design proactive strategies to gain competitive advantage. Tourism Futures: dynamics, challenges and tools provides the readers with a comprehensive insight of the changes in the external business environment, and equips them with new managerial techniques and tools in order to adapt and profit from these changes and into the future. Written by a team of globally renowned thinkers and researchers, it provides the manager of tomorrow with the ability to look beyond normal planning horizons and identify potential opportunities from change. Tourism Futures: dynamics, challenges and tools is part of a two part set with its companion text, Tourism Futures: the emerging business which takes the reader on a logical progression to look at new products, new consumers and new industry. Both texts thereby provide the reader with a complete set of tools and knowledge to enable them to recognise the key areas of growth and change, and the ability to use the new tools and technologies available to develop them and maximise business potential.
Table of Contents
| PrefaceJean-Claude Baumgarten |
| Tourism Futures: IntroductionDimitrios Buhalis and Carlos Costa |
| DemographicsMike Hall |
| Safety and Security and World PeaceDallen Timothy |
| Crisis management and tourismTony Tse |
| Climate ChangeDavid Viner and Sarah Nicholls |
| Monitoring as an Approach to Sustainable TourismGraham Miller and Louise Twinning-Ward |
| Media and communicationsRok Klancnik @ WTO |
| Liberalisation and deregulation for tourismAndreas Papatheodorou |
| Research: New approaches and knowledge creationMike Riley and Edit Szivas |
| Organisations and Management in the futureColin Hales |
| Innovation, Creativity and competitivenessPeter Burns |
| Chaos theory and managerial approachesRoslyn Russell |
| SMEs in TourismMike Peters and Dimitrios Buhalis |
| The Future of Work and Employment in TourismTom Baum |
| Managing GlobalisationFrank Go and Erik van `t Klooster |
| Resource Management: social, cultural, physical environment and the optimisation of impactsTelfer and Hashimoto |
| Policy -related Networks and Partnerships in Tourism DestinationsBill Bramwell |
| Destination based business Networks and PartnershipsDr. Tazim Jamal and Dr. Ute Jamrozy |
| Consumer Centric Tourism MarketingOuti Niininen and Roger March and Dimitrios Buhalis |
| Cross-Cultural Hospitality & Tourism MarketingPo-Ju Chen and Abraham Pizam |
| Information Communication TechnologiesBuhalis and OConnor |
| Tourism Marketing Information System Decision Support for the Tourism ManagerKarl Woeber |
| Forecasting methodologies for TourismLi and G Haiyan Song and Witt S |
| Managing Economic Impacts, Satellite Accounts and ObservatoriesAntonio Massieu |
| Planning, development and the territoryCarlos Costa |
| Tourism Futures: ConclusionsCarlos Costa and Dimitrios Buhalis |